Repair & Restoration
Certified Watchmakers.
Museum-Level Care.
From a simple battery swap to a full movement overhaul, our watchmakers treat every piece with the precision its pedigree demands. Collector's Circle members receive complimentary services based on tier.
Services
What We Offer
Full Service & Overhaul
Complete movement disassembly, ultrasonic cleaning, lubrication, calibration, and reassembly. Includes water-resistance test and pressure check.
Crystal Replacement
Sapphire, mineral, and acrylic crystal fitting for all major brands. OEM-spec replacements where available.
Bracelet & Strap Work
Link adjustment, clasp repair, bracelet polishing (satin and mirror finish), and custom strap fitting.
Regulation & Timing
Accuracy testing, beat rate adjustment, and chronometric regulation using professional timing equipment.
Case Restoration
Scratch removal, re-finishing (polished and brushed surfaces), crown replacement, and pushpiece repair.
Vintage Restoration
Sympathetic restoration of vintage pieces — preserving patina and originality while restoring function. Available for select references by consultation.
Water Resistance Testing
Pressure testing to factory-rated depth specifications, gasket and seal replacement, and crystal reseating. Essential after any service or crystal replacement — especially for dive watches.
Pre-Purchase Inspection
Buying privately or from an unfamiliar source? Our watchmakers assess authenticity, movement condition, service history, and fair market value — so you buy with complete confidence.
Buyer Protection
Authentication
& Escrow Service
Found a watch you want to buy from a private seller or online marketplace — but not sure it's real? We act as a trusted third party.
The seller ships directly to us. We perform a full authentication — movement, case, dial, hands, crown, and serial verification. Once confirmed genuine and as described, you send payment to the seller and we release the watch. If anything doesn't check out, you're notified before a single dollar changes hands.
Seller ships the watch to our San Antonio showroom
Our experts authenticate and inspect condition — usually within 24–48 hours
You receive our full written report — pass or fail, no surprises
Authenticated? Send payment to the seller and we ship you the watch
What's Covered
- Authenticity verification (movement, case, dial, serial numbers)
- Condition assessment and comparison to seller's description
- Movement functionality and timing check
- Box & papers verification (if included in the sale)
- Written authentication report delivered to buyer
- Payment only releases once buyer approves the report
Service Fee
Fee is determined by watch value and scope of inspection. Contact us for a quote before arranging shipment.
Authentication & Escrow
Submit an Escrow Inquiry
Get a Quote
Submit a Repair Request
Common Questions
Watch Repair & Service
How much does a Rolex service cost in San Antonio?+
A full movement service on most Rolex sports references (Submariner, GMT, Datejust) typically ranges from $600–$1,100 depending on caliber, parts needed, and the extent of work required. We provide a firm quote after inspection — no surprises. Turnaround is typically 2–4 weeks for full overhaul.
How often does a luxury watch need to be serviced?+
Most modern mechanical movements should be serviced every 5–10 years under normal wearing conditions. Rolex officially recommends 10 years for most current references. Vintage pieces (pre-1980) benefit from service every 3–5 years because older lubricants break down faster. If your watch is running more than a few seconds off per day, that is a sign service may be due.
Do you service brands other than Rolex?+
Yes. Our watchmakers service Omega, TAG Heuer, IWC, Breitling, Cartier, Panerai, and a range of other brands. For highly complex pieces — perpetual calendars, minute repeaters, tourbillons — we conduct an assessment and advise on the best service path. Contact us to confirm we service your specific caliber before bringing it in.
Can you replace a cracked crystal?+
Yes — crystal replacement is one of our most common services. We use correct reference-specific crystals and pressure-test water resistance after every crystal or crown service. A sapphire crystal replacement on most Rolex references runs $150–$300 including labor and pressure test, depending on reference and availability of the correct part.
Will you polish my vintage watch?+
We offer case and bracelet polishing, but always discuss the implications first for vintage pieces. Original case finishing — the brushed and polished surfaces as they left the factory — is part of what collectors value and pay for. Polishing a vintage Rolex can significantly reduce its value to collectors. We default to preserving original finishing and will explain your options before any cosmetic work begins.